Privacy Policy

1. Information We Collect

Account Information

• —Full name
• —Email address
• —Account type (family, funeral home partner, or organization)

Memorial Information

When you create a memorial, you may provide:

• —The deceased person's name, dates of birth and passing
• —Biography, life story, and milestones
• —Photos and media
• —Tributes and condolences from visitors

Payment Information

All payments are processed securely by Stripe. Virtual Eternal Peace LLC does not receive, store, or have access to your full credit card number or banking details. Stripe's privacy policy governs the handling of your payment information.

Technical Information

We may collect standard technical data necessary for platform operation, including:

• —IP address
• —Browser type and version
• —Device information
• —Log data for security and performance monitoring

2. How We Use Your Information

We use your information to:

• —Create, display, and maintain memorial profiles
• —Process payments for candles, wall placements, and partner subscriptions
• —Send account-related notifications and confirmations
• —Send optional anniversary reminders (only if you opt in)
• —Improve platform performance and security
• —Provide customer and partner support
• —Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. Ever.

3. Memorial Profiles and Visibility

Public Memorials

Public memorials are visible to anyone, including search engines and social media previews. This is intentional — memorials are meant to be discovered and visited by friends, family, and community members around the world.

Private Memorials

Private memorials are only accessible via direct link and are not indexed by search engines. You may switch a memorial between public and private at any time from your dashboard.

Your Responsibility

You are responsible for ensuring that the content you upload is appropriate and that you have the right to share any photos or personal information included in a memorial.

4. Memorials for Deceased Minors

Virtual Eternal Peace welcomes and honors memorials for individuals of all ages, including children and infants. Families who have lost a child deserve the same dignity, remembrance, and permanence as any other memorial on our Platform.

When creating a memorial for a deceased minor, we ask that you:

• —Ensure all content is respectful and appropriate
• —Only upload photos and information you have the right to share
• —Consider setting the memorial to private if you prefer limited visibility

We treat all memorial content with the utmost respect and dignity, regardless of the age of the person being honored.

5. Cookies

We use essential cookies only, including:

• —Authentication cookies — to keep you securely logged in
• —Security cookies — to protect your account from unauthorized access

We do not use advertising cookies, tracking cookies, or third-party marketing pixels. Virtual Eternal Peace products are ad-free.

6. Data Storage and Security

Your data is stored securely using industry-standard cloud infrastructure. We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

However, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your Virtual Eternal Peace account.

7. Data Retention

Memorial Data

Memorial profiles are intended to remain available indefinitely. This is core to our mission — we believe every life deserves to be remembered permanently. We will never remove a memorial due to inactivity.

Account Data

We retain your account information for as long as your account remains active. If you delete your account, your personal profile data is removed. Your memorials will remain visible on the Platform but will become unmanaged — no personal account data will be associated with them.

Deletion Requests

You may request deletion of your account or personal data at any time by contacting us at contact@virtualeternalpeace.com or through the account settings in your dashboard.

8. Account Eligibility and Children's Privacy

To create an account on Virtual Eternal Peace, you must be at least 18 years of age. We do not knowingly collect personal information from individuals under 18 for the purpose of account creation.

This restriction applies to account holders only — it does not restrict the creation of memorial profiles for deceased minors. Families who have lost a child are warmly welcomed to honor their loved one on our Platform. See Section 4 for our policy on memorials for deceased minors.

If you believe a minor under 18 has created an account on our Platform, please contact us at contact@virtualeternalpeace.com and we will promptly investigate and remove the account if confirmed.

9. Third-Party Services

We use trusted third-party providers to operate the Platform:

• —Stripe — secure payment processing
• —Supabase — secure data storage and authentication
• —Resend — transactional email notifications
• —Vercel — platform hosting and delivery

Each of these providers maintains their own privacy practices. We encourage you to review their respective privacy policies. We only share the minimum necessary data with these providers to operate the Platform.

10. Governing Law

This Privacy Policy is governed by the laws of the State of Florida, United States. Virtual Eternal Peace LLC is a Florida limited liability company. Any disputes arising from this policy shall be resolved in the courts of Florida.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by updating the date at the top of this page. Continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

12. Contact Information

For privacy questions, data requests, or concerns, please contact: